Careers

Role includes a full range of customer service tasks for clients. Duties include:

• Process direct bill renewals
• Obtain applications, quote and bind surplus lines renewals
• Compare applications, quotes & policies to ensure accuracy
• Issue and revise COI’s, EOP’s and Auto ID cards
• Process change requests
• Review and process premium audits
• Review and counsel insureds on company loss control recommendations
• Advise Insureds on coverage questions
• Assist Insureds with Billing questions
• Resolve problems for customers
• Quote and Issue New Business (encouraged but not required)

Qualifications – Successful candidates should:

• Focus on resolving problems for customers and moving issues to resolution
• Exercise strong critical thinking
• Be able to manage and prioritize a high volume of tasks with different time demands
• Demonstrate excellent written and verbal communication skills
• Understand different situations require different communication strategies
• Work both independently and as part of a team
• Demonstrate a high level of personal integrity
• Be an advisor to clients

Benefits:

• Medical Insurance
• Dental Insurance
• Life and Disability Insurance
• Paid Time Off & Holidays
• 401k Plan with employer match, after 1 year
• Profit Sharing Opportunities

Please contact us to apply for this position.