Careers
Current Openings
Account Manager
Role includes a full range of customer service tasks for clients. Duties include:
- Process direct bill renewals
- Obtain applications, quote and bind surplus lines renewals
- Compare applications, quotes & policies to ensure accuracy
- Issue and revise COI’s, EOP’s and Auto ID cards
- Process change requests
- Review and process premium audits
- Review and counsel insureds on company loss control recommendations
- Advise Insureds on coverage questions
- Assist Insureds with Billing questions
- Resolve problems for customers
- Quote and Issue New Business (encouraged but not required)
Qualifications – Successful candidates should:
- Focus on resolving problems for customers and moving issues to resolution
- Exercise strong critical thinking
- Be able to manage and prioritize a high volume of tasks with different time demands
- Demonstrate excellent written and verbal communication skills
- Understand different situations require different communication strategies
- Work both independently and as part of a team
- Demonstrate a high level of personal integrity
- Be an advisor to clients
Benefits:
- Medical Insurance
- Dental Insurance
- Life and Disability Insurance
- Paid Time Off & Holidays
- 401k Plan with employer match, after 1 year
- Profit Sharing Opportunities